Model not responding? Three dots or blank response?

If your assistant shows three dots that never finish, a blank reply, or simply does not respond, the cause is almost always one of the following.

If your assistant shows three dots that never finish, a blank reply, or simply does not respond, the cause is almost always:

  • No credits or billing - You have an API key but haven't added credit or enabled billing with Anthropic or OpenAI. Go to each provider's Billing section and add a payment method or prepaid credit (see Get your LLM API key for links).
  • Key not set or wrong - The API key wasn't added to OpenClaw correctly, or it was revoked. Re-add your key via Onboard (or openclaw onboard --section env if self-hosted) and ensure the key is valid in the provider's console.

Fix: Add credit or enable billing for your chosen provider (Anthropic and/or OpenAI), then ensure your API key is set in OpenClaw. After that, try your message again.

Get your LLM API key ยท Add your key in OpenClaw

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